Douglass Miller is a lecture instructor at the School of Hotel Administration at Cornell University in Ithaca, N.Y. He lectures on restaurant operations and service, and has presented at national beverage conferences including SAVOR: An American Craft Beer and Food Experience, Craft Brewers Conference, and Tales of the Cocktail. He has been interviewed for numerous media outlets including USA Today, Wall Street Journal, and VICE Media. Before his previous position as Culinary Institute of America faculty, Doug held extensive restaurant and dining room management positions with Four Seasons Resorts and Hotels.